1556 – Basic Issue Troubleshooting (Business User Perspective)

Course Description:
This course focuses on troubleshooting Taxonomy‑Based Reporting (TBR) issues from a business user standpoint. It covers user‑level scenarios such as data mismatches, incorrect inputs, and reporting discrepancies that arise from business rules rather than system errors.

Key Learning Objectives:

  • Identify common data mismatch scenarios in TBR
  • Understand how business rules and mappings affect reported values
  • Trace discrepancies between source data and final outputs
  • Perform step‑by‑step validation for user‑level issues
  • Distinguish between business‑driven and technical issues

Target Audience:

  • Business users
  • Reporting teams
  • End‑users preparing or reviewing TBR submissions

Outcome:
Participants will be able to diagnose and resolve data‑related discrepancies in TBR, ensuring accuracy and consistency in business reporting workflows.

Prerequisite: Platform Foundations Training